Privacy policy

This policy explains how Smile Plumbing Ltd (“we”, “us”) uses personal information collected through this website.

What we collect

When you send an enquiry we receive the details you give us: your name, phone number, email address, postcode and message. We use them only to reply to you and to arrange any work you ask us to do.

Analytics

We use Google Analytics to understand how visitors use the site, such as which pages are viewed. This uses cookies and the information is processed by Google. We use it only to count visits and improve the site, not for advertising. You can block these cookies in your browser settings, or opt out with Google’s opt-out add-on.

How long we keep it

We keep enquiry details only as long as we need them to deal with your enquiry and any work that follows, and to meet our legal and accounting obligations.

Your rights

You can ask to see, correct or delete the information we hold about you by emailing hello@smileplumbing.co.uk. You can also complain to the Information Commissioner’s Office (ico.org.uk).